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TimberTech: FAQ

FAQs

Q: What is TimberTech?

A: TimberTech is a student-run technology help desk, assisting students and teachers with technology issues (usually with the Lenovo laptops).
 
Q: When can I visit the help desk?
A: Check our hours and contact us page. 
 
Q: Where is TimberTech located?
A: We are currently located in the library.
 
Q: Do I have to come to the library for help?
A: No, you can fill out a help ticket through our submit a ticket form. 
 
Q: Where can I find online tutorials?:
A: Google, and our tutorials page. 
 
Q: I'm experiencing a problem with my laptop, what can I do?
A: The internet is a great resource for technology help. If you can't solve the issue, submit a help ticket or visit us in the library during 2nd, 3rd, 4th, 5th, 6th, or 8th period.